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Ryanair cancellations leaving passengers up in the air

Ryanair cancellations leaving passengers up in the air”

Ryanair RYA.I Chief Executive Michael O'Leary said he was sure a series of flight cancellations would not help future bookings at the airline that were till now two percent up on a year ago.

Des Manning told KCLR Live they've been busy fielding calls about it and thankfully haven't had any of their customers affected yet.

At present, Ryanair have posted every single flight that has been cancelled and here they are on a day-to-day basis.

Ryanair has said it will email passengers if there flights have been cancelled - but it didn't say how much notice it would give passengers. That provides for compensation and a host of other rights for passengers in the event of delay or cancellation of a flight.

The airline has blamed a backlog of staff leave for the disruption, which has led to large numbers of its staff taking holidays towards the end of the year.

Firstly, the company changed its holiday year from January to December rather than April to March.

Choose an alternative flight - If you still want to travel your airline must find you an alternative.

How can I find out if my flight is affected?

On Monday, the low-priced carrier said over 98% of its customers will be unaffected by the "less than 50 per day" flight cancellations between Thursday and October 31.

Ryanair Holdings Plc risks reviving its reputation for slack customer service with a move to scrap hundreds of flights through the end of October because of poor planning amid aggressive expansion.

It's not quite as bad as it sounds - the number of flights in actually less than 2% of the company's total daily flights - but that's not comforting if it's your flight.

STV News has asked the airline when the full list of affected flights will be published.

If you are stuck in your holiday or business destination, the airline is required to pay for your accommodation and reasonable food and communication expenses while you wait for the next available flight. Keep receipts of everything you spend.

Passengers affected by the Ryanair's cancellations will be entitled to compensation.

If passengers have booked other services via the airline like auto hire, then they should also include details of this in their compensation claim.

"If passengers are experiencing additional costs which for some reason Ryanair are refusing to cover they may be able to make claims on a travel insurance policy, but this may depend on the level of cover they bought".



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