Business

No more lawsuits: David Dao reaches settlement with United

No more lawsuits: David Dao reaches settlement with United”

The agreement includes a provision that the amount will remain confidential.

A United Airline Airbus A320 aircraft lands at O'Hare International Airport in Chicago, Illinois, U.S., April 11, 2017.

Prior to these policy shifts, United CEO Oscar Munoz sat down with NBC News' Lester Holt at the airline's Network Operations Center (NOC) in Chicago calling the incident a "system failure".

"The company has made the decision that we'll cease to overbook going forward", Kelly said on the show. "For this acceptance of corporate accountability, United is to be applauded".

When the incident was reported, United did not handle it well initially and tried to put part of the blame on Dao. Wanting to seat four crew members, the airline offered passengers $400 and later $800 to voluntarily relinquish their seats.

The agency released a report Monday in which the officer who pulled Dao from his seat, James Long, gave his version of events.

"I sincerely hope that all other airlines make similar changes and follow United's lead in helping to improve the passenger flying experience with an emphasis on empathy, patience, respect and dignity".

According to Munoz, law enforcement will no longer be removing passengers from United flights and customers will not be required to give up their seats once on board the plane.

Thomas Demetrio announced the settlement Thursday.

In the settlement, a clause was added to discharge the Chicago Police from responsibility in regards to the incident, as well as the company that operated the flight in question for United; Republic Airways.

Munoz said that United Airlines will double their efforts to gain back the trust of their clients by the way they treat them. Munoz also noted that the airline is actively working to fix any ongoing issues.

In the immediate aftermath of the dragging incident - captured on video that was viewed by millions of people around the world - Delta announced that it too was increasing compensation for passengers who volunteer to give up their seats. When the airline realized that there weren't enough volunteers, they chose Dr. Dao's seat at random and asked him to leave.

United Airlines Chief Executive Oscar Munoz said less than one passenger was involuntarily denied boarding per 23,000 on an average previous year, responding to questions from lawmakers regarding the rough removal of a passenger from one of its flights. When he refused, saying he had appointments with patients he had to keep, Aviation Department officers dragged him off.



Like this

Latest


29 April 2017
Palestinian Authority halts its payments for Israeli electricity for Gaza
Israel subtracts this amount from the taxes it collects for the Palestinian Authority. Israeli settlers living in the same territory, however, have the right to protest.

28 April 2017
Executive pressure: Trump acting on calls insisting Canadians open dairy markets
Trump has also been railing against changes in Canadian milk product pricing that he says are hurting the American dairy industry. The Commerce Department has ordered roughly a billion dollars' worth of tariffs on lumber imported from Canada.

28 April 2017
Man killed in crash allegedly involving former 'Bachelor' star
Bachelor alum Chris Soules wiped his Instagram account after he was involved in a fatal accident on Tuesday (Apr. 25, 2017). Today , investigators will be looking into what happened before the crash, where Soules was, what he was doing, etc.

28 April 2017
Taco Bells In Canada To Start Serving Beer
Taco Bell and its more than 350 franchise organizations serve over 42 million customers each week through 7,000 U.S. restaurants. The food company announced Thursday that diners will be able to book a reservation for a tasting at its official test kitchen.

27 April 2017
Twitter Inc Aims To Stream Live Video Content 24/7
"Our goal is to be a dependable place so that when you want to see what's happening, you think of going to Twitter", Noto added.

27 April 2017
Artificial womb for baby lamb raises hope for premature babies
Today, premature infants weighing as little as 500 grammes are connected to ventilators and other machines inside incubators. This scheme could allow for the prevention of any severe morbidity suffered by extremely premature infants.

27 April 2017
Texas poised to pass 'sanctuary city' ban with jail penalty
Her fast, she said, was inspired by the hunger strikes of civil rights activist Cesar Chavez . Governor Greg Abbott has already vowed to sign the bill into law.

27 April 2017
False reports of gunshots cause chaos at Penn Station, Macy's
Clothing, food, books and even golf clubs, phones and laptops littered the Amtrak area in the station moments after people fled. The panic began when Amtrak Police tasered two men in an attempt to detain them for disobeying orders, WABC reported .

26 April 2017
Changes coming for Blackhawks after another 1st-round loss
Devan Dubnyk made 28 saves, Charlie Coyle scored in the first period and the Wild avoided a playoff sweep. Colton Sissons provided the second goal of the game and was assisted by Viktor Arvidsson and Ellis.

24 April 2017
Moto G4 Play Android Nougat update is coming soon
Lenovo's original Moto Z was a big hit previous year , and the next version is shaping up to be just as good - if not better. Last year's model came with a 3,510mAh battery that was more than enough to take smartphone users through the day.



Recommended